Ofertas de Empleo

Consultor QRM

Consultoria / Asesoría

Analista

Vacantes: 1

Publicado: 03/10/2018

Finaliza: 25/11/2018

The Risk Advisory Quality & Risk Management Centre of Excellence (RA QRM COE) is a new team created to support the RA practice in embedding a culture of quality throughout the engagement lifecycle. Working with the Firm’s RA QRM with teams located both in Canada and Chile, the RA QRM COE focuses on the client acceptance and engagement acceptance (CAEA) process.   As a QRM team member, you will:   Assess eligibility of opportunities for CAEA fast track scenarios (CAEA in Canada, DRMS—Deloitte Risk Management System—in Chile) Monitor quality and completeness of submitted CAEAs/DRMS and engaging with teams to provide timely feedback Interact with RA leaders and managers to provide guidance and education to teams on how to complete CAEA/DRMS and navigate CRM processes Escalate issues when appropriate, using judgment related to the client situation, urgency of the information requirements Analyze and summarize trends that may indicate topics for training or need for process adjustments Report on CAEA/DRMS quality and completeness Learn to use the firm’s technology solutions, including Siebel Customer Relationship Management (CRM) system, CAEA/DRMS applications, IT Service Now

Admite solicitudes de personas con discapacidad

Detalle Oferta:

Área de desempeño:
Auditoría
Región Empresa:
Metropolitana de Santiago
Ciudad Empresa:
Santiago
Lugar de Trabajo:
Las Condes
Duración Contrato:
indefinido
Jornada
Jornada Completa

Requisitos

Requisitos Minimos:
he successful candidate will have the following qualifications:  
2-4 years of work experience in compliance, risk management or process improvement
University degree in Law, commercial engineering, Business Administration required
Ability to extract and analyze data from different applications, such as CRM and CAEA/DRMS reports—experience with visualization tools will be an asset
Strong analytical and problem solving skills with ability to resolve issues within area of responsibility
Solid verbal and written English/Spanish communication skills Effective organizational and interpersonal skills with abilities to effectively influence others, work with senior leaders and own and manage the end-to-end process for tasks assigned
Demonstrated collaboration and team work skills, with ability to work in a fast-paced environment
Interest / willingness to learn about risk and independence policies Preference for internal candidates with knowledge of Firm’s risk processes and systems
Proficiency with technology systems considered an asset
English and Spanish languages required, French considered an asset Role is based in Chile
Experiencia Mínima:
Más de 2 años
Estudios mínimos:
Universitaria
Situación Académica:
Graduado
Dominio Computacional:
Nivel usuario
Carrera:
Idiomas Requeridos:
  • Inglés

    Escrito: Alto - Hablado: Alto - Traducción: Alto

Tipos de discapacidad:

Preguntas

Pregunta 1:
Comente brevemente su experiencia en el cargo
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Pregunta 2:
¿Cuál es su nivel de inglés? ¿Cuenta con certificación?
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Pregunta 3:
¿Cuál es su pretensión de renta?
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